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Crystalbrook Riley

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for Crystalbrook Riley

Balcony
Suite, 1 King Bed with Sofa bed | View from room
Outdoor pool, open 7 AM to 9 PM, cabanas (surcharge), sun loungers
2 bars/lounges, rooftop bar
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout drapes

Family Room (Resort View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Resort view
  • 689 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Resort Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
  • Partial sea view
  • 743 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort King

View from room

Resort King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Resort view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sea view
  • 689 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Sea

Panoramic Sea | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Sea

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
  • Sea view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea King

Balcony

Sea King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sea view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Resort view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • City view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room - Urban View

Premium bedding, in-room safe, desk, blackout drapes

Family Room - Urban View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • 689 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Bath

Panoramic Bath | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Panoramic Bath

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Rainfall showerhead
  • Sea view
  • Sleeps 2
  • 1 King Bed

Sea Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 miles
  • Esplanade Lagoon - 11 min walk - 0.6 miles
  • Cairns Marlin Marina - 12 min walk - 0.7 miles
  • Cairns Central Shopping Centre - 13 min walk - 0.7 miles
  • Reef Fleet Terminal - 14 min walk - 0.8 miles

Getting around

  • Cairns Station - 19 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬6 min walk
  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬4 min walk
  • ‪Atrium - ‬2 min walk

About this property

Crystalbrook Riley

Luxury eco-certified hotel near Cairns Esplanade
Located close to Cairns Marlin Marina and Cairns Central Shopping Centre, Crystalbrook Riley provides a poolside bar, a garden, and dry cleaning/laundry services. Indulge in a facial, a body scrub, and a body treatment at the onsite spa. The on-site Asian cuisine restaurant, Paper Crane, offers breakfast, lunch, dinner, light fare, and ocean views. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with cabanas and sun loungers
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and concierge services
  • Tour/ticket assistance, a billiards/pool table, and massage treatment rooms
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 311 rooms boast comforts such as premium bedding and first-run movies, as well as thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • 55-inch flat-screen TVs with Netflix, digital channels, and first-run movies
  • Wardrobes/closets, eco-friendly cleaning products, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Japanese, Spanish

Similar properties

Exterior

Crystalbrook Flynn

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 831 reviews
The price is $153
includes taxes & fees
$139 per night
May 18 - May 19
Crystalbrook Flynn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Calypso Club
  • Paper Crane
  • Paper Crane Pool Side
  • Rocco

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • At least 80% of food locally-sourced
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run movies
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–9 PM.

How much does it cost to stay at Crystalbrook Riley?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on May 18, 2025 start from $154.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Riley pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Riley?

Self parking is available for AUD 15.00 per day.

What time is check-in at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crystalbrook Riley?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Crystalbrook Riley located?

Located in Cairns Central Business District, this luxury hotel is steps from Muddy's Playground and Cairns Esplanade. Cairns Marlin Marina and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 19 minutes by foot.

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1006 reviews
Rating 8 - Good. 200 out of 1006 reviews
Rating 6 - Okay. 59 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort pool with good breakfast options
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front of house staff were lovely as were the staff on the restaurant Great location stunning outlook resort view
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and it won’t be our last. Great staff, location is close to a variety of dining options and the free bike hire is fantastic. The pool is awesome too, with plenty of lounge chairs for all.
Stayed 5 nights in Apr 2025

10/10 Excellent

Bogoja

Liked: Cleanliness, staff & service, property conditions & facilities
The 4 pools were amazing, the spa was massive, very impressive, amenities were always immaculate and staff are so very polite and welcoming
Stayed 7 nights in Apr 2025

10/10 Excellent

ANTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular looking hotel and pool. Rooms are cleaned and stocked well daily. We had a seaview room which was amazing and comfortable. Around the pool staff are professional when bringing food and drinks. Cocktails were especially fantastic from all three different bars.
Stayed 6 nights in Apr 2025

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. Lovely room, lovely pool, lovely staff. In a great area. Can highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area and the room was very modern, clean and comfortable. The breakfast was also a highlight.
Stayed 3 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel. Easy walking into Cairns. The restaurant and bar was a little over priced.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mayada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pool area
Stayed 5 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very close to water. Good pools and easy public transportation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary

We loved the location of this property and the staff were great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Pool was fantastic and good service
Stayed 1 night in Feb 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super nice! We loved the swimming pool. It was an easy walk to town!
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool and restaurant areas. Spacious room with lovely view. Staff were all very friendly. Really nice stay.
Stayed 2 nights in Feb 2025

6/10 Okay

chi ming john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , closer to sea side and have pool
Stayed 5 nights in Feb 2025

10/10 Excellent

Gurpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, lovely view and staff were excellent

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at crystal book Riley Cairns, was very relaxining. The property was immaculate, the staff were all very friendly and helpful, l would like to mention in particular Maximilian & Mathew. They were always greeted us with a smile, made us feel very welcome. Buffet breakfast was good, Vocca had a great atmosphere with the DJ and the view was great. We had pool and beach views. The only thing was the big pool was having the decking replaced whilst we were there. The spa pool is massive. Thank you to all the staff, highly recommend.
Stayed 7 nights in Apr 2025

10/10 Excellent

davood

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Cairns

Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea. In a quiet area, good parking and easy 10min walk to restaurants and the marina.
Stayed 6 nights in Jan 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice room close to everything
Stayed 5 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at the Riley. Sam at reception was incredible! She heard it was our honeymoon and upgraded our room and there was even a bottle of sparkling wine when we arrived. She also gave us a bunch of great recommendations for restaurants in Cairns. We’d love to come back and would definitely stay at Crystalbrook Riley again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere to be around when you are on holidays
Stayed 2 nights in Jan 2025

10/10 Excellent

AKIRA

Liked: Staff & service, amenities, property conditions & facilities
Very good！
Stayed 3 nights in Feb 2025