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Cozumel Palace All Inclusive

4.0 star property
Family beach fun and 3 outdoor pools

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Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Exterior
Couples treatment rooms, body treatments, aromatherapy
Exterior
Premium bedding, pillowtop beds, free minibar, in-room safe
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

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Room options

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Showing 6 of 6 rooms

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • Sea view
  • 827 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Pillowtop bed
  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
LCD TV
  • Ocean view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | 21-inch LCD TV with satellite channels, TV, iPod dock

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • Sea view
  • 829 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Secrets Aura Cozumel - Adults Only - All Inclusive

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  • All inclusive
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6.8 out of 10, 1,169 reviews
The price is $320
includes taxes & fees
$320 per night
May 3 - May 4
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About the neighborhood

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 4 min walk - 0.3 miles
  • Stingray Beach - 12 min walk - 0.7 miles
  • Punta Langosta Pier - 14 min walk - 0.8 miles
  • Cozumel Maritime Terminal - 2 min drive - 1.2 miles
  • Cozumel Museum - 2 min drive - 1.4 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

Upscale all-inclusive property located in Colonos Cuzamil
Take advantage of free full breakfast, a swim-up bar, and a poolside bar at Cozumel Palace All Inclusive. This property is a great place to bask in the sun with sun loungers, scuba diving, and snorkeling. Indulge in a hot stone massage, a facial, and a body scrub at Awe-Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • A roundtrip airport shuttle (surcharge), multilingual staff, and ATM/banking services
  • A 24-hour front desk, tour/ticket assistance, and a gift shop
  • Beach towels, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 169 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Jetted tubs, designer toiletries, and hair dryers
  • 21-inch LCD TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite live performances

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The property will be renovating from September 25 2024 to April 30 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. The property will be renovating one of the pools from September 25 2024 to April 30 2026 (completion date subject to change).

How much does it cost to stay at Cozumel Palace All Inclusive?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Cozumel Palace All Inclusive on May 27, 2025 start from $351.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cozumel Palace All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cozumel Palace All Inclusive?

Cozumel Palace All Inclusive doesn't offer parking.

What time is check-in at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Cozumel Palace All Inclusive?

Check-out is at noon.

Does Cozumel Palace All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 61 per person applies.

Are there all-inclusive benefits at Cozumel Palace All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, scuba lessons, water fitness classes, and more.

Where is Cozumel Palace All Inclusive located?

This family-friendly Cozumel property is located near the beach, within a 15-minute walk of Palacio Municipal, Stingray Beach, and Punta Morena. Punta Langosta Pier and Plaza Punta Langosta are also within 15 minutes.

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Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

john taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great food , great service, great views, very nice rooms, good snorkeling just off the back
Stayed 4 nights in Apr 2025

10/10 Excellent

arend

Liked: Staff & service, property conditions & facilities
Loved everything about the resort!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovations, food quality good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all-inclusive resort is fantastic. The staff is wonderful, it is clean, the food is good, the kids club and spa are excellent. It was truly one of the most relaxing vacations I have ever had. We can't wait to go back.
Stayed 6 nights in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
This place had great service, good food.
Stayed 6 nights in Mar 2025

10/10 Excellent

Domenic Daryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Palace Cozumel. Clean, awesome staff, SPECTACULAR food (italian restaurant notwithstanding), perfect location. Can’t wait to go again!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous! It isn’t huge so it makes it easy to get around. Best resort in Mexico that we have ever been to!
Stayed 9 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. Everything you could imagine right there at your fingertips. The staff was as so nice all the time, all the time. They seemed to truly enjoy their jobs. Such a wonderful experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! We will definitely stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay of 3 days here and wish it had been longer. We loved everything about this hotel. Beautiful interiors, excellent food, drinks and staff. Our teenage son did his first dive lesson and his instructor was amazing, warm, kind and educational. He felt happy and safe. We would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Do

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be. No beach access on the property
Stayed 3 nights in Apr 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice option in Cozumel
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff from front desk to cleaning service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in Cozumel. Close to the city, walking around, beaches nearby, snorkeling was fun, and very relaxed atmosphere. Great latte at the coffee bar too.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the resort! The staff!
Stayed 7 nights in Mar 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we loved Cozumel Palace. The service was over the top excellent and they make you feel like the most important person there. I cannot stress enough how much we like this resort. The property is newly renovated and everything looks and smells new. Overall I give Cozumel Palace an A . We are thinkimg about coming here every year for our anniversary.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful! The room was clean and comfortable. The food was good and the staff was even better. Accommodating, friendly, answered questions and very attentive. The pool was fantastic. The only down side is that there is no sand beach access to the ocean, but that is nothing the hotel has control over. Great property. Will be back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Comfortable beds.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mark Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, friendly staff and the wonderful food!
Stayed 5 nights in Jan 2025

10/10 Excellent

Tabitha Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The palace was beautiful, clean and had the best staff. The food was on par with the the other palace resorts and the small size helped with crowds. We went snorkeling 2-3 times a day and always saw something new. My 15 year old did his first scuba lesson, highly recommend. It was a magical place.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been updated and very nice. All the staff is wonderful. Perfect location for walking to town. Food is what you’d expect for all inclusive. Yes we would go again.
Stayed 4 nights in Mar 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent courteous great
Stayed 7 nights in Mar 2025

10/10 Excellent

Nancy Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about how wonderful this resort was ! The staff was the shining stars from the moment we got there we were catered to from the room cleaners to pool concierge to waiters and waitresses . Place was not a big party place but was great with evening entertainment. All restaurants were great and swimming in front of place was crystal clear . We never left resort . It was the most relaxing vacation we’ve had in a while . We have been to Cozumel now, five times and it was by far our favorite! Aminda was our cleaner she was outstanding and Evan and Victoria in Italian restaurant were great . Giant pepper grinder was hilarious I thought I was being pranked!
Stayed 5 nights in Apr 2025

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our recent stay at Cozumel Palace. Thoroughly enjoyed the smaller sized resort that allowed us to get to know the staff as well as other visitors.
Stayed 4 nights in Jan 2025