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SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property
Hotel in Bardstown with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Bardstown General Nelson

Garden
Exterior
Lobby
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Yard
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Yard
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Yard
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Yard
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
411 West Stephen Foster Ave, Bardstown, KY, 40004
Location: 8.8/10 Excellent
What guests liked about the location (15 reviews):
Convenient (15)

What's nearby

  • Bardstown Civil War Museum - 14 min walk - 0.8 miles
  • My Old Kentucky Home State Park - 20 min walk - 1.1 miles
  • My Old Kentucky Home State Park Golf Course - 3 min drive - 1.9 miles
  • Heaven Hill Bourbon Heritage Center - 4 min drive - 2.6 miles
  • Bourbon Heritage Center - 4 min drive - 2.6 miles

Getting around

  • Louisville Intl. Airport (SDF) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Huddle House - ‬3 min drive

About this property

SureStay Hotel by Best Western Bardstown General Nelson

Property highlights
At SureStay Hotel by Best Western Bardstown General Nelson, you can look forward to free self-serve breakfast, a garden, and laundry facilities. In addition to a fireplace in the lobby and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • A 24-hour front desk, concierge services, and luggage storage
  • Meeting rooms, a TV in the lobby, and a computer station
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western Bardstown General Nelson feature perks such as free international calls and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Private yards, refrigerators, and microwaves

Languages

English

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The price is $113
includes taxes & fees
$102 per night
May 29 - May 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

Frequently asked questions

Does SureStay Hotel by Best Western Bardstown General Nelson have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Bardstown General Nelson?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Bardstown General Nelson on May 7, 2025 start from $96.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Bardstown General Nelson pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Bardstown General Nelson?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Bardstown General Nelson?

Check-in begins at 4 PM.

What time is check-out at SureStay Hotel by Best Western Bardstown General Nelson?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Bardstown General Nelson located?

Situated in Bardstown, this hotel is within a 5-minute walk of Basilica of St Joseph Proto-Cathedral, Spalding Hall, and Bardstown Art Gallery. Oscar Getz Museum of Whiskey and Fine Arts Bardstown Society are also within 10 minutes.

SureStay Hotel by Best Western Bardstown General Nelson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 871 reviews
Rating 8 - Good. 354 out of 871 reviews
Rating 6 - Okay. 79 out of 871 reviews
Rating 4 - Poor. 31 out of 871 reviews
Rating 2 - Terrible. 11 out of 871 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent, would definitely go there again
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa

Liked: Amenities
Nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice bathroom, quiet, great breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay. Property was neat and clean and staff was helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay here!

Wonderful facility and staff! The maintenance to the pro was outstanding. The staff was friendly, helpful and kind!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, nice location and breakfast was good.
Stayed 1 night in Jun 2024

8/10 Good

Seth Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, great location!!
Stayed 2 nights in May 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time staying there very good for the money
Stayed 3 nights in May 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to down town and the price was right.
Stayed 1 night in Aug 2024

10/10 Excellent

Cindi

Liked: Property conditions & facilities
Rooms have been updated and are nice. Breakfast was good. Staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet area. Beds were comfortable. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean place to stay
Stayed 3 nights in Jan 2023

10/10 Excellent

Eszter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, breakfast was also great.
Stayed 1 night in Apr 2023

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast both food and location. Outdoor sitting areas are nice feature.
Stayed 2 nights in Apr 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was GREAT!

Our stay was very nice. The room was very clean and tidy. The beds are very comfortable. The breakfast was very good also. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Wightman

Liked: Staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Jul 2024

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a stay in bardstown, easy walk to the center, plenty of parking, spacious room. Couldnt ask for better value for money and location.
Stayed 1 night in Apr 2024

6/10 Okay

Mike

Nothing spectacular nothing disappointing just a great place to sleep and local to the downtown core.
Stayed 3 nights in Jun 2024

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonya was so welcoming and made sure we were comfortable. Recommended a restaurant within walking distance and the owner was helpful too. The lady in the breakfast room was very friendly and made sure we ate all we could hold. Nice people and nice property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay.

Stayed here for business trip, room was clean, this area of town is quiet and wi-fi was good.
Stayed 1 night in Jul 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place
Stayed 1 night in Jun 2024