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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Exterior
Reception
Villa, 3 Bedrooms | Private kitchen | Paper towels
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Hot Tub

Add dates for prices

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale family-friendly hotel near Wild Bear Falls Indoor Water Park
Consider a stay at Westgate Smoky Mountain Resort & Water Park and take advantage of mini golf, a playground, and laundry facilities. Treat yourself to a Swedish massage at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and kids' meals. Fitness classes are offered at the health club; the property also has a bar, a business center, and 2 hot tubs. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and express check-out
  • A water park (surcharge), a gift shop, and ATM/banking services
  • Luggage storage, smoke-free premises, and barbecue grills
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, housekeeping, and desks

Languages

English, Portuguese, Spanish

Similar properties

Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
9.0 out of 10, Wonderful, 1,685 reviews
The price is $128
includes taxes & fees
$114 per night
May 18 - May 19
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground
  • Water park

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Wild Bear Falls Indoor Water Park - 3 min walk - 0.2 miles
  • Ripley's Aquarium of the Smokies - 5 min drive - 2.2 miles
  • Anakeesta - 5 min drive - 2.1 miles
  • SkyPark - 6 min drive - 2.5 miles
  • Gatlinburg Convention Center - 6 min drive - 2.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬5 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬4 min drive

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on Apr 30, 2025 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

This family-friendly Gatlinburg hotel is within 3 mi (5 km) of Wild Bear Falls Indoor Water Park, Ripley's Davy Crockett Mini Golf, and Gatlinburg Scenic Overlook. Ripley's Aquarium of the Smokies and Anakeesta are also within 6 mi (10 km).

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Reviews

8.4

Very Good

Rating 10 - Excellent. 604 out of 1059 reviews
Rating 8 - Good. 189 out of 1059 reviews
Rating 6 - Okay. 126 out of 1059 reviews
Rating 4 - Poor. 71 out of 1059 reviews
Rating 2 - Terrible. 69 out of 1059 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zea

Liked: Cleanliness, property conditions & facilities, communication
Very nice place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Missael

Liked: Cleanliness, property conditions & facilities, communication
Great location near by many activities!
Stayed 3 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our vacation. We liked the mini golf, playground and water park.
Stayed 4 nights in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, clean, an ideal location to Gatlinburg or pigeon Forge
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love everything about this resort
Stayed 2 nights in Apr 2025

10/10 Excellent

Latifah

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was beautiful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ashton

Great property and staff.
Stayed 4 nights in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really liked the amenities they offered and location was great my family and I enjoyed it so much we ended up with a time share..
Stayed 1 night in Apr 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and welcoming. The rooms are clean, well laid out, and so much to do just around the resort grounds!
Stayed 3 nights in Mar 2025

10/10 Excellent

amos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved kindness from all the associates and the safety that was shown the rooms were very clean we enjoyed our stay and will make westgate our future home away from home everytime
Stayed 2 nights in Apr 2025

10/10 Excellent

Ninette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for families. A lot of activities in and around the resort.
Stayed 3 nights in Mar 2025

10/10 Excellent

Darci

Liked: Cleanliness, amenities, property conditions & facilities, communication
Resort was Awesome . Everyone there was extremely sweet and welcoming . Definitely recommend as a place to stay . Only thing is the pull out couch bed is extremely uncomfortable . Other than that I enjoyed my stay . The waterpark was so much fun also and the arcade room!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a very very awesome experience. The room was very clean the check in service was great crowded but to be expected. I give it a 10 we will be returning back in the future. Water park awesome...
Stayed 1 night in Apr 2025

10/10 Excellent

Lekeya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice 10/10
Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Better off going to any other water park mountain lodge resort
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for a volleyball tournament and we were very happy with everything that was offered.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Gorgeous views from my balcony of the sun setting behind the smokies. Loved the convenience of the shuttle buses and the trolley into Gatlingburg. The room was great and had all the ameneties. I would recommend and plan on going back for longer stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Everything we needed, including a waterpark and Starbucks 😉 Food was amazing!! I thought since it was a resort restaurant that the quality wouldn’t be that good however, I am happy to say I was completely wrong
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of the unit was great. Security and customer service superb. Enjoyed our stay.
Stayed 3 nights in Mar 2025

8/10 Good

JaSeana

Liked: Amenities, property conditions & facilities, communication
Other then the tons dog hair in my villa and the sneezing from the dog hair I would revisit this resort again. I'll be sure to ask for a pet free room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities, communication
The only issue was checking in. Waiting over an hour with only two people checking guests in was a little ridiculous but overall it's an amazing place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property! We enjoyed the cleanliness, the indoor water park and the facilities. Our stay was great however please be honest about the length of the timeshare presentation. What was supposed to be 90 minutes turned into 3.5 hours.
Stayed 3 nights in Apr 2025

2/10 Terrible

Wanda

Disliked: Cleanliness
Had to walk to room, no parking, locked gate. trash all over the place outside the room and surrounding area.
Stayed 3 nights in Apr 2025

6/10 Okay

Maria

The room was to small for 5 people.
Stayed 2 nights in Apr 2025

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