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Krystal Ixtapa with optional All Inclusive

3.0 star property
Family-friendly fun on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Krystal Ixtapa with optional All Inclusive

Outdoor pool, open 9 AM to 8 PM, sun loungers
Outdoor banquet area
Restaurant
Superior Room, Sea View | Down comforters, in-room safe, desk, blackout drapes
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • All inclusive
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for King Ocean View

Beach/ocean view

King Ocean View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Ocean view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Down comforters, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, Garden View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Sea View

Balcony view

Superior Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sea view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Down comforters, in-room safe, desk, blackout drapes

Superior Room, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sea view
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Sea View

Standard Room, Sea View | Down comforters, in-room safe, desk, blackout drapes

Standard Room, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sea view
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Non-Refundable Room

Down comforters, in-room safe, desk, blackout drapes

Standard Non-Refundable Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior With Sea View

Down comforters, in-room safe, desk, blackout drapes

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard With Garden View

Down comforters, in-room safe, desk, blackout drapes

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds
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About the neighborhood

Map
Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa, GRO, 40880

What's nearby

  • El Palmar Beach - 4 min walk - 0.2 miles
  • Magic World Aquapark - 8 min walk - 0.5 miles
  • Marina Ixtapa - 14 min walk - 0.8 miles
  • Quieta Beach - 12 min drive - 4.5 miles
  • Linda Beach - 14 min drive - 5.2 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive

Restaurants

  • ‪Soleiado's Restaurant - ‬2 min walk
  • ‪Emilio's - ‬5 min walk
  • ‪El Pescador - ‬4 min walk
  • ‪Simplicio’s Steakhouse - ‬3 min walk
  • ‪Ruben's Hamburgers - ‬5 min walk

About this property

Krystal Ixtapa with optional All Inclusive

Family-friendly resort
You can look forward to a poolside bar, shopping on site, and a garden at Krystal Ixtapa with optional All Inclusive. Active travelers can enjoy cycling, volleyball, and fitness classes at this resort. Treat yourself to a body treatment, a sports massage, or hydrotherapy at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a playground and a hair salon, guests can connect to in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and supervised childcare (surcharge)
  • Smoke-free premises, a porter/bellhop, and wedding services
Room features
All 255 rooms offer comforts such as air conditioning, as well as perks like free internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 27-inch TVs with cable channels
  • Balconies, childcare services, and heating

All inclusive details

All-inclusive room rates at Krystal Ixtapa with optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Emporio Ixtapa

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
8.4 out of 10, Very Good, 999 reviews
The price is $101
includes taxes & fees
$84 per night
May 7 - May 8
Emporio Ixtapa

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 220 for adults and MXN 110 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 for adults and MXN 110 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Ixtapa Krystal
Krystal Ixtapa Resort
Krystal Hotel Ixtapa
Krystal Ixtapa
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Ixtapa
Nh Krystal Resort Ixtapa
Krystal Ixtapa Hotel
Krystal Ixtapa
Krystal Ixtapa with optional All Inclusive Resort
Krystal Ixtapa with optional All Inclusive Ixtapa
Krystal Ixtapa with optional All Inclusive Resort Ixtapa

Frequently asked questions

Does Krystal Ixtapa with optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–8 PM.

How much does it cost to stay at Krystal Ixtapa with optional All Inclusive?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Krystal Ixtapa with optional All Inclusive on May 27, 2025 start from $172.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Ixtapa with optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Ixtapa with optional All Inclusive?

Self parking is free at this property.

What time is check-in at Krystal Ixtapa with optional All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Ixtapa with optional All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Krystal Ixtapa with optional All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Krystal Ixtapa with optional All Inclusive located?

Nestled on the beach, this Ixtapa resort is within a 10-minute walk of El Palmar Beach, Delfiniti, and Magic World Aquapark. Marina Ixtapa and Magic World Aquatic Park are also within 15 minutes.

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Krystal Ixtapa with optional All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 269 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 204 out of 1003 reviews
Rating 4 - Poor. 114 out of 1003 reviews
Rating 2 - Terrible. 96 out of 1003 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 3 nights in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with the resort disappointed in the food it was always cold ..
Stayed 7 nights in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been going there for years, hotel staff are excellent.
Stayed 14 nights in Jan 2025

6/10 Okay

Allen

This property is getting old and needs some upgrades bathroom and room condition!
Stayed 2 nights in Mar 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Feb 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service
On the weekend the resort opens up to day users pool gets loaded up with lots of kids and chairs get very crowded The buffet caters to the 80 percent local guests Staff was wonderful Not much English spoken but they try hard
Stayed 14 nights in Jan 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located in Ixtapa. The food was excellent. We decided to switch hotels to go to another beach (without as many motorized vehicles running in the sea - not under control of the hotel) and they supported us a 100 percent. Madame Keyla y Mister Manriquez were very helpful with Expedia. They also received our comments and took them very seriously and respectfully. The hotel is nice, the service is excellent everywhere. We were just not aware the hotel would have so many kids in the pool and thus we decided to move somewhere else quieter, we were just 2 adults. Excellent option if you have kids. I would recommend it to my friends.
Stayed 7 nights in Mar 2025

6/10 Okay

Andriy

The hotel has to much to improve. The food and the service are average. I guess matched the price vs the quality of food and amenities. Do not expect a high end resort or over the top service. Long lines for check in, zero attention of food allergies or food accomodations.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so attentive and helpful (despite our lack of local language skills). Our room was clean and comfortable. The view from our room was incredible! The manager was accommodating when we asked for a late check out due to a late flight on our check out day. All in all, should we visit Ixtapa again, we would like to stay here!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and engaging
Stayed 3 nights in Jan 2025

6/10 Okay

Arturo Alcazar

Liked: Cleanliness
Other then the restaurants you have to reserve dinner for the food isn’t good nor the drinks
Stayed 4 nights in Jan 2025

6/10 Okay

Kristine

Liked: Staff & service
Disliked: Cleanliness
Great location. Places a little tired and worn down. Beds are OK. Only a sheet no coverlet. Ants in the room, but they do spray when you ask. If you don’t really care about the room, then great value. If you want a little nicer Room, not the place for you. Food very average to below. Great weight staff and kind people at checking in.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I don’t like is how slippery the pool deck is I almost fell multiple times. I wish there was some way of fixing that. I am scared to death to walk on it when it’s wet.
Stayed 8 nights in Jan 2025

2/10 Terrible

nolberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property in need of renovation I hated the staff that was in the lobby trying to get you to buy an activity package from them. Constant harassment Check in was incredibly painful! Very slow staff and complicated process Was on vacation and pool closes at 8! Extremely early especially since you can’t use it during the day because its out in the sun with no shaded areas My room on the 9th floor had poor water pressure and the air conditioning was not working… they never offered a solution to this problem and I had to request twice for them to send a fan Elevators are a pain! Only carries 3 people at a time or it will say it’s over weight and will not move
Stayed 7 nights in Mar 2025

8/10 Good

Noé

Liked: Cleanliness, staff & service, amenities
Nice place for a short stay.
Stayed 1 night in Feb 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel i have ever stayed at. Worse staff at check in. I would never recommend Krystal hotel to anyone. Ever!!!!
Stayed 3 nights in Nov 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, property conditions & facilities
Room service was extremely slow, water went off while showering, staff were not welcoming. Pools were overcrowded, overall not worth the money spent.
Stayed 2 nights in Nov 2024

4/10 Poor

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I buy room for too bed the gay change only for one bed is no good service
Stayed 4 nights in Dec 2024

4/10 Poor

Uzziel

Liked: Staff & service
Disliked: Property conditions & facilities
There was cockroaches in our room and aside from that there was also ants and NO AC in our room. Also other costumers entered our room while we were still staying there( with a different key they were given from the front desk).
Stayed 3 nights in Nov 2024

6/10 Okay

cathy

Disliked: Amenities
Good location
Stayed 3 nights in Mar 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
It was an unforgettable experience but for the wrong reasons. They cancelled our booking one week prior to our stay and then offered only two days, which we took at a premium because we traveled with a big group. The facilities are old with poor maintenance. The bathrooms are leaking, power outlets not working, the TV doesn’t work properly and the rooms are very dirty. The food options are really bad. The staff isn’t quite friendly with rare exceptions. We had a room at the 11th floor and it always took a really long time to get a chance to ride on the elevator.
Stayed 2 nights in Dec 2024

8/10 Good

Jose

Liked: Staff & service, amenities
X
Stayed 3 nights in Aug 2024

4/10 Poor

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Apr 2024