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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverwalk hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby
Water view
Bar (on property)
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Breakfast available
  • Pool

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • River view
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
  • River view
  • 797 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • River view
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • River view
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • River view
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 12 min walk - 0.7 miles
  • Florida Theatre - 20 min walk - 1.1 miles
  • VyStar Veterans Memorial Arena - 4 min drive - 1.9 miles
  • EverBank Stadium - 5 min drive - 2.2 miles
  • Daily's Place - 5 min drive - 2.5 miles

Getting around

  • Riverplace Station - 5 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬7 min walk
  • ‪La Nopalera San Marco - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬19 min walk
  • ‪V Pizza - ‬6 min walk
  • ‪The Bearded Pig - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel near VyStar Veterans Memorial Arena
Located close to Baptist Medical Center Jacksonville and Daily's Place, Southbank Hotel by Marriott Jacksonville Riverwalk provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, concierge services, and an elevator
  • ATM/banking services, a banquet hall, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All 322 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, recycling, and mini fridges

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 16 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business center
  • Conference center (39,425 square feet of space)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 31 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Front desk
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on May 4, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Southbank Hotel by Marriott Jacksonville Riverwalk pet-friendly?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50.00 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Southbank Hotel by Marriott Jacksonville Riverwalk?

Self parking is available for USD 16.00 per day. Valet parking is available for USD 22.00 per day.

What time is check-in at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Southbank Hotel by Marriott Jacksonville Riverwalk located?

Located in Downtown Jacksonville, this hotel is 0.6 mi (1 km) from Baptist Medical Center Jacksonville and within 3 mi (5 km) of VyStar Veterans Memorial Arena and Daily's Place. EverBank Stadium and Jacksonville University are also within 6 mi (10 km). Riverplace Station is 5 minutes by foot and San Marco Station is 9 minutes.

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Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 754 out of 1401 reviews
Rating 8 - Good. 301 out of 1401 reviews
Rating 6 - Okay. 160 out of 1401 reviews
Rating 4 - Poor. 95 out of 1401 reviews
Rating 2 - Terrible. 91 out of 1401 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will definitely come back!
Stayed 1 night in Mar 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable easy hotel to check in/check out. Perfect for our concert at the VYStar Stadium!
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Overall Space!
Stayed 2 nights in Apr 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dabria

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Amazing
Stayed 1 night in Apr 2025

8/10 Good

Tolar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a long walk from room to elevator, other than that it was a good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - great sleep. Wonderful polite staff. Clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Will be staying again
Stayed 1 night in Mar 2025

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and the staff were great 👍
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is little rundown but everyone is trying to be very friendly, especially in the breakfast restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Cardrick

Liked: Cleanliness, staff & service, property conditions & facilities
It's was quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The location was great for our needs
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a sports event!
Stayed 2 nights in Feb 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near the water
Stayed 1 night in Jan 2025

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, amenities
Simple, clean
Stayed 1 night in Apr 2025

10/10 Excellent

charles

Liked: Staff & service, amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. There were alot of restaurants within walking distance
Stayed 8 nights in Mar 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was very beautiful! Very clean, staff super friendly and helpful. Breakfast was great! $16 pricing was abnormal. I have stayed at 5 star hotels and have never had to pay for parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Liked: Amenities
This is my third stay here! We had a little trouble with the air-conditioning in our room but we were easily moved when we informed them of the little mishap. Great service and clean Facilities as always! Won’t hesitate to stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to river walk and the chart house. Great breakfast!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really awesome hotel, the staff is super friendly
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Meh
Stayed 1 night in Mar 2025

8/10 Good

Lacey N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar were great!
Stayed 2 nights in Dec 2024