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Grand Hotel National

5.0 star property
Lakefront hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grand Hotel National

Front of property
Boating
Restaurant
Front of property
Suite (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Design Room, 1 King Bed

Design Room, 1 King Bed | Living area | 40-inch flat-screen TV with digital channels, TV

Design Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Design Apartment, 1 King Bed

Design Apartment, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Design Apartment, 1 King Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room (Design)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room (Design)

Superior Room (Design) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Design)

Deluxe Room (Design) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room (Design)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Design Rooftop)

Junior Suite (Design Rooftop) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite (Design Rooftop)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ritz)

Suite (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Ritz)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
Hair dryer
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, City View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Empire)

Junior Suite (Empire) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite (Empire)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, City View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, Lake View

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Designer toiletries
Hair dryer
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Haldenstrasse 4, Lucerne, LU, 6006

What's nearby

  • Lion Monument - 7 min walk - 0.4 miles
  • Lucerne Town Hall - 10 min walk - 0.6 miles
  • Chapel Bridge - 10 min walk - 0.6 miles
  • KKL Lucerne - 11 min walk - 0.6 miles
  • Swiss Transportation Museum - 3 min drive - 1.1 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪MOzern - ‬4 min walk
  • ‪Barbatti - ‬5 min walk
  • ‪Grand Casino Luzern - ‬5 min walk
  • ‪China Restaurant Jialu National - ‬2 min walk
  • ‪Kanchi indian cuisine - ‬5 min walk

About this property

Grand Hotel National

Luxury hotel near Chapel Bridge
Consider a stay at Grand Hotel National and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to reflexology, a deep-tissue massage, or a body treatment at Harbour of Serenity, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, a banquet hall, and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All 62 individually furnished rooms offer perks such as 24-hour room service and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Designer toiletries, tubs or showers, and hair dryers
  • 40-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Spanish

Similar properties

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  • On private beach
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 914 reviews
The price is $476
includes taxes & fees
$447 per night
May 8 - May 9
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (CHF 35 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 39 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1870
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 39 per person
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hotel National?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel National on May 4, 2025 start from $497.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel National?

Self parking is available for CHF 35 per day. Valet parking is available for CHF 35 per night.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Grand Hotel National?

Check-out is at noon.

Does Grand Hotel National provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 360 per vehicle applies.

Where is Grand Hotel National located?

Located in the heart of Lucerne, this luxury hotel is within a 15-minute walk of Grand Casino Lucerne and Chapel Bridge. Hofkirche and Lake Side Promenade are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.

Grand Hotel National Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 583 out of 797 reviews
Rating 8 - Good. 138 out of 797 reviews
Rating 6 - Okay. 52 out of 797 reviews
Rating 4 - Poor. 16 out of 797 reviews
Rating 2 - Terrible. 8 out of 797 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed Eltigani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Zhongning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for tourists to walk around Lucerne attractions
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding. Beautiful property, breathtaking views. Got upgraded to deluxe room it was perfect. Service fantastic too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, clean rooms, friendly staff,
Stayed 2 nights in Dec 2024

8/10 Good

Youngkeun

Liked: Cleanliness, staff & service, amenities
lake side view was very pleasant
Stayed 2 nights in Jan 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property, perfect location.
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful hotel on the lake!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, location, service, food, staff … Superb!!
Stayed 1 night in Nov 2024

8/10 Good

Robert G

Excellent facility. Nice staff, though my credit card was charged at check-in and again at checkout (reversed later that day). Excellent location, easy walk to train station. Particularly liked the classic bar. Would definitely stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 1 night in Feb 2025

8/10 Good

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location,exelent service. They have to renovate pool and couple more things in this property. It is very cold in spa area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay ! Luxury hotel at the best location in town!
Stayed 6 nights in Aug 2024

10/10 Excellent

Amanjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents thoroughly enjoyed their stay and still talk about the breakfast they would have at the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand style

Beautiful old European style hotel. An enormous room beautifully decorated with a great view of the lake. Staff was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the friendly and helpful staff, they made us feel special.
Stayed 3 nights in Sep 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Angela Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Jun 2024

10/10 Excellent

Shalik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property would definitely stay again
Stayed 1 night in Jan 2024

6/10 Okay

Minha

Liked: Cleanliness, amenities, property conditions & facilities
Property was in a beautiful location I heard a lot of great things about the hotel but when we arrived they mentioned that since we had kids we would need to pay for a larger room even though I had paid for a queen bed and was apparently upgraded to 2 twin beds. They said it was the law or fire hazard, something of that nature made no sense to me. The larger room wasn’t necessary because our kids are tiny toddlers but they still required me to pay extra for the upgrade. That threw me off because that’s never been a thing that I have ever experienced with 2 toddlers. We probably wouldn’t go back for this very reason.
Stayed 1 night in Apr 2025

10/10 Excellent

Vaishali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the lake with easy access to transport/walkable to train station and area attractions; multiple restaurants onsite with plenty of vegetarian options.
Stayed 4 nights in Jun 2024

10/10 Excellent

KYUNGROK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before the arrival of our baby, we had a wonderful 2-night, 3-day stay at the hotel. The staff at the breakfast restaurant were very friendly, and the entire facility was spotless. Next time, we would appreciate it if you could offer us a welcome drink at check-in as well. ^_^
Stayed 2 nights in Oct 2024

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good place, will stay again
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best inLuzern, spectacular room, perfect service, ideal location, wonderful food.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to go back!

Fantastic hotel in a great location with very helpful staff.breakfast was great and we had one evening meal which was exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel in perfekter Lage!
Stayed 2 nights in Feb 2024