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Hotel Metropolitano

3.0 star property
Hotel in Neiva with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Metropolitano

Lobby
Interior
Lobby sitting area
Interior
Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Elite Room (Deluxe Platino)

Elite Room (Deluxe Platino) | Premium bedding, Select Comfort beds, minibar, in-room safe

Elite Room (Deluxe Platino)

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Select Comfort bed
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Especial)

Deluxe Room (Especial) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room (Especial)

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Select Comfort bed
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Select Comfort bed
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Select Comfort bed
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Estandar 1 persona)

Premium bedding, Select Comfort beds, minibar, in-room safe

Twin Room (Estandar 1 persona)

Highlights

Soundproofed
Air conditioning
Dining table
Plasma TV
Select Comfort bed
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Suite Superior

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Suite Superior

  • Sleeps 3
  • 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite Junior

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Deluxe

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Room Deluxe

  • Sleeps 2
  • 2 Twin Bed(s)
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About the neighborhood

Map
Calle 7 No 5-45, Neiva, Huila, 410001

What's nearby

  • Neiva Cathedral - 2 min walk - 0.2 miles
  • Santander Park - 3 min walk - 0.2 miles
  • Guillermo Plazas Alcid Stadium - 2 min drive - 1.3 miles
  • San Pedro Plaza Shopping Center - 3 min drive - 1.8 miles
  • University Surcolombiana - 3 min drive - 2.1 miles

Getting around

  • Neiva (NVA-Benito Salas) - 3 min drive

Restaurants

  • ‪Soca - ‬1 min walk
  • ‪Restaurante Azafran - ‬6 min walk
  • ‪La Catedra - Cafe - ‬1 min walk
  • ‪Caldo Parado - ‬4 min walk
  • ‪Domino - ‬4 min walk

About this property

Hotel Metropolitano

Hotel in the business district
Free full breakfast, a free daily manager's reception, and a coffee shop/cafe are just a few of the amenities provided at Hotel Metropolitano. In addition to dry cleaning/laundry services and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • An elevator, luggage storage, and coffee/tea in the lobby
  • A 24-hour front desk, ATM/banking services, and a computer station
  • A front-desk safe, a TV in the lobby, and smoke-free premises
Room features
All guestrooms at Hotel Metropolitano feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 51-inch plasma TVs with premium channels and DVRs
  • Wardrobes/closets, eco-friendly cleaning products, and daily housekeeping

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Elevator (98 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2014
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 51-inch plasma TV with premium cable channels
  • DVR

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Property is also known as

Hotel Metropolitano Neiva
Metropolitano Neiva
Hotel Metropolitano Hotel
Hotel Metropolitano Neiva
Hotel Metropolitano Hotel Neiva

Frequently asked questions

Is Hotel Metropolitano pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Hotel Metropolitano?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Metropolitano on Apr 30, 2025 start from $63.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Metropolitano?

Check-in begins at 3 PM.

What time is check-out at Hotel Metropolitano?

Check-out is at 1 PM.

Where is Hotel Metropolitano located?

Located in the heart of Neiva, this hotel is steps from Neiva Cathedral and Santander Park. Magdalena River and University Corporation of Huila are also within 1 mi (2 km).

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Hotel Metropolitano Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 89 reviews
Rating 8 - Good. 30 out of 89 reviews
Rating 6 - Okay. 15 out of 89 reviews
Rating 4 - Poor. 7 out of 89 reviews
Rating 2 - Terrible. 4 out of 89 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ayele

Liked: Staff & service, property conditions & facilities
Decent, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people at the lobby are great and treat me like family
Stayed 4 nights in Apr 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 3 nights in Apr 2023

8/10 Good

Yoel

Liked: Cleanliness, staff & service
Bathrooms have no hot water and showers leak water on the floors other than that its Ok for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Stayed here overnight on a road trip, so I unfortunately lost the time to get to know Neiva. The hotel is located right in the centro and seems to be surrounded by many points of interest and restaurants. I arrived late, around 9 PM and the entrance was secure, the desk attendant was attentive and followed great safety protocols and was helpful. Good experience even for a limited stay. The bed/room was quite comfortable, too.
Stayed 1 night in Jul 2023

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Elevator was broken so going up 7 floors to get to my room was interesting.
Stayed 2 nights in Mar 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great & very helpful. No hot water but you really don’t need it since it’s hot outside. AC in the rooms & seems pretty sound proof. All in it’s good for the area
Stayed 2 nights in Sep 2022

2/10 Terrible

Aurelio

I got a room and overnight I developed Bugbites on my body. I informed the Hotel manager and showed them the bites all over my body as well as pictures of the bites, they moved me to another room. Unfortunately , I was already affected.
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pay attention

If you get a room facing the street - don’t expect to sleep - I thought I had the windows open - I didn’t. This is the first area of Colombia I didn’t feel safe in - day but especially night. As other reviews have said - there is little to eat close to the hotel. The water is cold in the morning and luke warm in the evening. I rarely say this but I definitely wouldn’t come back here
Stayed 2 nights in Aug 2024

4/10 Poor

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 3 nights in Mar 2023

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The best thing about this property were the staff super polite froendly, and helpful the property itself is a little tired, there was no option for hot water as its been our of service for sometime. The parking is about 300m distance from the hotel? Very difficult even to drop and bags off. The main street outside the hotel was very dirty. It did not look like a place you should fo out at night. I dont think i would stay here again.
Stayed 1 night in Jul 2022

6/10 Okay

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenían agua caliente, no tenían cobija los casino que están frente se escucha en la habitación el personal muy atento y dedicado
Stayed 2 nights in Mar 2025

10/10 Excellent

Heiner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MARJORIE

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Yorman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Waleska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad muy adecuada excelente servicio muy atentos .. lo unico que no me gusto es la huvicación ...mucho deambulante y se ve sucia el area...
Stayed 5 nights in Feb 2024

2/10 Terrible

Carlos César

Disliked: Property conditions & facilities, room comfort

0

A água do banheiro não esquentava tanto da ducha como da pia, o ar condicionado barulhento, o quarto não dispõe de isolamento acústico, muito barulho quarto, foi pesadelo sem fim,
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Opción decente para pernoctar en centro de Neiva

En general aceptable. Habitación cómoda y servicio aceptable. Desayuno completo y agradable. Lo único es que el parqueadero está a 1 cuadra del hotel y cuando llegamos no había espacio. Tocó esperar hasta que saliera un vehículo para poder estacionar.
Stayed 1 night in Jan 2024

10/10 Excellent

David M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Edgar

Stayed 1 night in Nov 2023

2/10 Terrible

Fabian H

Stayed 1 night in Nov 2023

8/10 Good

Nazabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno y amables

No hay suficientes empleados y algunas veces no atienden a tiempo la portería, no toda la ventana tenía cortina oscura
Stayed 4 nights in Oct 2023

4/10 Poor

Jose

Stayed 1 night in Oct 2023

8/10 Good

ELKIN YESID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 2 nights in Sep 2023