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Ace Hotel New York

4.0 star property
Hotel with a 24-hour fitness center, steps from 5th Avenue

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Photo gallery for Ace Hotel New York

Front of property
View from room
Lobby lounge
Reception
Street view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Street view

Superior Room, 1 King Bed (Loft Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Partial View (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk - 0.4 miles
  • Madison Square Garden - 9 min walk - 0.5 miles
  • Broadway - 13 min walk - 0.7 miles
  • Times Square - 14 min walk - 0.8 miles
  • Grand Central Terminal - 18 min walk - 1.0 mile

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services, and a bar. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, ATM/banking services, and luggage storage
  • An elevator, coworking spaces, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 286 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Ace Hotel New York on May 4, 2025 start from $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Check-out is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 5-minute walk of 5th Avenue and Madison Square Park. Empire State Building and Madison Square Garden are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

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Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1014 reviews
Rating 8 - Good. 253 out of 1014 reviews
Rating 6 - Okay. 142 out of 1014 reviews
Rating 4 - Poor. 84 out of 1014 reviews
Rating 2 - Terrible. 59 out of 1014 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Çaglar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good location.
Stayed 1 night in Apr 2025

10/10 Excellent

DAMIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a great, central part of town
Stayed 3 nights in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Rooms were a little basic but the most clean I have ever seen. Would stay here again for sure.
Stayed 13 nights in Apr 2025

8/10 Good

Kerim

Liked: Staff & service
Nice stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff was great. Decent size rooms. Would definitely stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic New York City hotel, great location, spacious room for the city, nice touches in the room including retro radio, fridge and guitar!
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, three elevators, friendly staff, spacious room.
Stayed 5 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ace Hotel is an experience! Lovely stay, very clean and comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable hip hotel. Room was small, but clean and very functional. Great option in New York City if you’re traveling on a budget.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, we loved staying here. The location is ideal, only 1 block away from the subway, 5th avenue and surrounded with amazing food options. We had drinks and dinner at the hotel and the experience was great too. The staff is great and always ready to help. Would definitely stay here again. My only comment is that the surfaces of the room were a bit dusty.
Stayed 3 nights in Apr 2025

8/10 Good

Ivonnet

Liked: Staff & service, amenities, property conditions & facilities
Very well situated, lots of restaurants, shopping, walk everywhere from here. Spacious lobby, nice cafe and restaurant. Quiet rooms on the smaller side like a lot of hotels in NY but nicely decorated and comfortable. The hotel is probably do for just a bit of maintenance, nothing huge just a bit more detailed cleaning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance and decor at Ace Hotel grabbed my attention at first and I’m so glad I decided to stay here. Prime location, close to subway and herald square!
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ace Hotel is superb

Excellent hotel and great staff.
Stayed 6 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Modern comfortable hotel in good location.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms/bathroom are small but overall a great price for location. Definitely some wear and tear. Could use a facelift.
Stayed 3 nights in Apr 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Great location, really cool vibe
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
great vibe.
Stayed 1 night in Feb 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, amazing room especially for NYC. My only recommendation is to put a changing table in one of the bathrooms on the lobby floor.
Stayed 3 nights in Mar 2025

10/10 Excellent

lawrence

Liked: Amenities, property conditions & facilities
Great spot! Lobby awesome! Food options, room is great . Booked the loft suite it was huge.
Stayed 5 nights in Feb 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being in midtown, it's very quiet and comfortable. Nice ambience inside the room and the lobby. The old fashioned bathroom was a unique touch. All the toiletries and towels you need are regularly replaced by room service every day.
Stayed 3 nights in Mar 2025

8/10 Good

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect location and great ambience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been staying at this property for many years and it never disappoints.
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel! Stayed in a 2 queen room and we had so much space. The location is central to so many great areas and less than a block from the subway. I will be back to stay here again. Zero complaints!
Stayed 3 nights in Feb 2025

4/10 Poor

Luka

Liked: Staff & service
Disliked: Property conditions & facilities
The bunk room was like a prison cell. We saw roaches in the room
Stayed 2 nights in Apr 2025

6/10 Okay

Ronald

Disliked: Amenities, property conditions & facilities
Most ok but in general this hotel needs an upgrade.esp the bathrooms, also the lobby area has a nice atmosphere but too dark..understand this concept but way too dark.
Stayed 4 nights in Mar 2025