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Grey Street Hotel

3.5 star property
Eco-certified hotel with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Grey Street Hotel

Exterior
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Deluxe Twin Room | Premium bedding, in-room safe, individually decorated, desk
Couples treatment rooms, body treatments, hot stone massages
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
Location: 9.4/10 Exceptional

What's nearby

  • Castle Keep - 3 min walk - 0.2 miles
  • Chinatown - 8 min walk - 0.5 miles
  • Quayside - 11 min walk - 0.6 miles
  • St. James' Park - 11 min walk - 0.6 miles
  • Gateshead Millennium Bridge - 13 min walk - 0.7 miles

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Flares - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

Eco-certified hotel near Castle Keep
Located close to Tyne Bridge and Chinatown, Grey Street Hotel provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment, a hot stone massage, or a facial at the onsite spa. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a front-desk safe, and smoke-free premises
  • Massage treatment rooms, luggage storage, and concierge services
  • An elevator, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
8.6 out of 10, Excellent, 1,000 reviews
The price is $119
includes taxes & fees
$99 per night
May 5 - May 6
County Hotel & County Aparthotel Newcastle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Grey Street Hotel?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Grey Street Hotel on May 5, 2025 start from $74.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grey Street Hotel?

Grey Street Hotel doesn't offer parking.

What time is check-in at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grey Street Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grey Street Hotel located?

Located in Newcastle City Center, this spa hotel is within a 10-minute walk of Castle Keep, Tyne Bridge, and Chinatown. Quayside and St. James' Park are also within 15 minutes. Monument Station is only a 5-minute walk and Central Station is 5 minutes.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1005 reviews
Rating 8 - Good. 271 out of 1005 reviews
Rating 6 - Okay. 74 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet old hotel,lovely
Stayed 1 night in Apr 2025

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a weekend trip. Easy walking distance to the train station and shopping area and the rooms very comfortable Highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel fantastic service lovely friendly helpful staff always have a great experience here comfortable spacious rooms very clean would highly recommended booking here ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were so friendly and helpful, two girls iin particular on the front desk( Alisha and Becky) were absolutely lovely with my young daughter and we will definitely be returning to this lovely hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and tidy. The staff were very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent! Loved our stay- would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Jayne

Liked: Amenities
The hotel is in a fabulous location. We stayed in a junior suite which was really nice, plenty of room but still warm and cosy. The breakfasts were excellent. Thank you to all the staff. Everyone was genuinely friendly, helpful and welcoming. Nothing to do with the hotel but a little tip - Dean street car park is a couple of minutes walk (found this car park a bit pricey compared to others and a bit difficult to work out the pay machine).
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, great location, fantastic breakfast, fantastic staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing place
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay, staff were super friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

First time staying here as thought we’d try a different hotel in the Toon Check in great 👍, staff polite and informative Hotel location great for access to city centre We were going to Theatre Royal that evening so hotel was very very handy as only a 2 min walk away
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

I have stayed at this hotel a few times and it never fails to impress. Great staff, very good comfort and sleep quality and excellent breakfast. Situated on Grey Street, in city centre. Excellent!
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central hotel
Stayed 3 nights in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property a short distance from the centre and the river. Easy check in and lovely to have a bath in my room. Only negatives: one of the reception desk staff when I tried to order a drink was a little off and also as it is an old building, the floorboards are very squeaky. Listening to the couple above having special time was not really what I ordered.
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Liked: Staff & service, amenities, property conditions & facilities
I have stayed here a couple of times now whilst staying in Newcastle for the weekend. Its the ideal location to be in the heart of Newcastle. Parking is a short walk away and I love the bar downstairs for pre night out drinks. Staff are lovely and so helpful and i will continue to stay here everytime I plan a weekend in Newcastle.
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Affordable clean and modern city centre hotel well worth a stay
Stayed 1 night in Oct 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 3 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay many thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff perfect location will definitely stay again
Stayed 1 night in Jun 2024