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Best Western St. Catharines Hotel & Conference Centre

2.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

In-room safe, desk, iron/ironing board, rollaway beds
Exterior
Indoor pool, outdoor pool, sun loungers
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - double
Hair dryer
Eco-friendly toiletries
  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed - double
Hair dryer
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 391 sq ft
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
2 North Service Rd, St. Catharines, ON, L2N4G9

What's nearby

  • FirstOntario Performing Arts Centre - 3 min drive - 1.8 miles
  • Montebello Park - 3 min drive - 1.7 miles
  • Meridian Centre - 4 min drive - 2.0 miles
  • Royal Canadian Henley Rowing Course - 6 min drive - 3.4 miles
  • Brock University - 8 min drive - 4.4 miles

Getting around

  • St. Catharines Station - 13 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬12 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Big Tuna Asian Cuisine - ‬3 min drive
  • ‪Red Onion - ‬9 min walk

About this property

Best Western St. Catharines Hotel & Conference Centre

Eco-certified family-friendly hotel near Lake Ontario
Take advantage of free full breakfast, a terrace, and mini golf at Best Western St. Catharines Hotel & Conference Centre. For some rest and relaxation, visit the sauna or the steam room. The on-site American cuisine restaurant, WRIGLEYS SPORTS BAR, offers lunch and dinner. In addition to a garden and an arcade/game room, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Express check-out, meeting rooms, and an elevator
  • Games, a porter/bellhop, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 146 rooms offer comforts such as air conditioning, in addition to perks like safes and WiFi. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 50-inch flat-screen TVs with cable channels
  • Balconies, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

Does Best Western St. Catharines Hotel & Conference Centre have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on May 11, 2025 start from $85.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western St. Catharines Hotel & Conference Centre pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western St. Catharines Hotel & Conference Centre?

Self parking is free at this property.

What time is check-in at Best Western St. Catharines Hotel & Conference Centre?

Check-in start time: 4 PM; Check-in end time: 1 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western St. Catharines Hotel & Conference Centre?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western St. Catharines Hotel & Conference Centre located?

This family-friendly St. Catharines hotel is located in a shopping district, within 2 mi (3 km) of Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Lakeside Park Beach are also within 3 mi (5 km).

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Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1005 reviews
Rating 8 - Good. 317 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 62 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Mirelsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Really accesible and very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and what I needed for a quick stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jan 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained & had friendly staff. The property was also conveniently located
Stayed 3 nights in Apr 2025

10/10 Excellent

Alma

Liked: Property conditions & facilities
Property is close to shopping and restaurants. Hiway is around the corner
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Great !
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little courtyard! Updated decor.
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great 👍
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
Room was very clean . Would have been better if there was a good restaurant there .
Stayed 1 night in Apr 2025

10/10 Excellent

annamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! We travelled with family love the pool and hot tub options!
Stayed 1 night in Feb 2025

10/10 Excellent

Jud

Liked: Cleanliness, staff & service, amenities
Great staff and nice quiet hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service
The hotel was very clean and the staff was very friendly They appear to be renovating to update the hotel as it is fairly dated. I’m sure it will very nice once it’s all complete.
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities
The beds were very comfortable bathroom a little small rooms were clean there cable system for the tv need to be updated badly very bad picture we had to change room the first room the tv mostly snow the next room the was better no snow but picture was a little blurred need to update services pool area was clean and enjoyable but could use more toweis and bigger ones to dry off with food was very good in the restaunt and excellent service and very clean
Stayed 1 night in Apr 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to sleep
Stayed 1 night in Jan 2025

6/10 Okay

Karen

Liked: Staff & service
Close to qew and venue we're attending and restaurants
Stayed 1 night in Feb 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good stay
Stayed 1 night in Dec 2024

2/10 Terrible

justine

Disliked: Staff & service
I will not be recommending this place
Stayed 2 nights in Dec 2024

6/10 Okay

Merrill

Liked: Staff & service
The place is going through renovation. Rooms are renovated but still have old tiles and doors etc. It is fine for a short stay but I won’t consider a vacation hotel stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our second time at this hotel and we love it! The location is super convenient. Close to the highway, plenty shopping and dining options around. The property is clean and has a pool, a gym and an arcade (my kids’ favourite). The breakfast is good. The staff is very nice and friendly. We’re already planning our next stay there.
Stayed 1 night in Feb 2025

10/10 Excellent

William Paul

Liked: Amenities
Clean and area is very convenient
Stayed 1 night in Jan 2025

6/10 Okay

ABEL

Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction
Stayed 3 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was very easy and the room was very clean and nice
Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
older hotel, but fine decent breakfast
Stayed 1 night in Nov 2024

8/10 Good

Theo

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. One caveat is the pool was quite busy during the day with people with passes that weren’t staying there. They made it difficult to swim and they complained if there was a splash close to them. Hotel people were very helpful is trying to straighten it out. Still, will likely stay again so grand kids can enjoy the pool.
Stayed 4 nights in Mar 2025