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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with a 24-hour front desk connected to the convention center in Niagara Falls

Choose dates to view prices

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Pool
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking available
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk - 0.3 miles
  • Clifton Hill - 8 min walk - 0.4 miles
  • Fallsview Casino - 9 min walk - 0.5 miles
  • Fallsview Indoor Waterpark - 15 min walk - 0.8 miles
  • Horseshoe Falls - 4 min drive - 1.8 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self parking (surcharge), and barbecue grills
  • A TV in the lobby, concierge services, and free newspapers
  • A front-desk safe, a vending machine, and multilingual staff
  • Guest reviews say good things about the overall value and location
Room features
All 80 individually furnished rooms boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 10 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on May 2, 2025 start from $39.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Empress Inn and Suites by The Falls?

Self parking is available for CAD 10.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill, and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes.

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Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 152 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 228 out of 1001 reviews
Rating 4 - Poor. 153 out of 1001 reviews
Rating 2 - Terrible. 224 out of 1001 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Very clean, bed was very comfortable. Would stay there again
Stayed 3 nights in Apr 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, and price
Stayed 1 night in Apr 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service
Overall cheap and
Stayed 1 night in Apr 2025

8/10 Good

Tanmeet

Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and helpful and for what is was is was clean however it was a dive.
Stayed 1 night in Mar 2025

8/10 Good

Malkit

Liked: Amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Projjwal

Liked: Cleanliness, staff & service, property conditions & facilities
Its value for money
Stayed 1 night in Mar 2025

6/10 Okay

Geetanjali

Too much noise was there from other room and. Blankets were not comfortable. It was ok with compare to price
Stayed 1 night in Apr 2025

6/10 Okay

Heather

For the money and one night, the Empress is fine! It's an old property but you can tell they take care of it.
Stayed 1 night in Feb 2025

10/10 Excellent

prasanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2024

8/10 Good

Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location for a short stay under the budget
Stayed 1 night in Oct 2024

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jan 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, room comfort
Very nice customer service!
Stayed 2 nights in Dec 2024

4/10 Poor

Paramanathan

No phone line Very poor service
Stayed 1 night in Apr 2025

2/10 Terrible

Ibrahim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good. Old property They charged me $10 for the parking. The room's smells so bad. Furniture is very old.
Stayed 1 night in Feb 2025

10/10 Excellent

KANWARDEEP

Liked: Cleanliness, amenities, property conditions & facilities
A good stay on budget and close to everything.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable

This is a hudden gem. Super clean big confortable beds clean and not expensive. Perfect for a 1 night get away.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Amenities
Is a good place quieter good to relax
Stayed 2 nights in Aug 2024

8/10 Good

Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service
Stayed 1 night in Aug 2024

10/10 Excellent

Arsh

Liked: Cleanliness, staff & service, property conditions & facilities
Decent overall
Stayed 1 night in Nov 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and pleasant to stay with you. Til next time Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Charene

Liked: Cleanliness, staff & service, property conditions & facilities
The price was right, and we were very happy with the check-in process in the room
Stayed 1 night in Aug 2024

8/10 Good

Albin

Liked: Staff & service
Overall it was great and peaceful
Stayed 2 nights in Sep 2024