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The Ritz-Carlton, Osaka

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Osaka

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Osaka

View from room
4 restaurants, breakfast, lunch, dinner served; French cuisine
Garden
Lounge
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Gym

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 1 King Bed (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King bed (High Floor)

Superior Room, 1 King bed (High Floor) | Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 1 King bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
Frette Italian linens
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
Frette Italian linens
  • 548 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King bed (High Floor)

Frette Italian sheets, down comforters, minibar, in-room safe

Junior Suite, 1 King bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Separate bedroom
Frette Italian linens
  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Frette Italian sheets, down comforters, minibar, in-room safe

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
  • 2508 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King bed

Junior Suite, 1 King bed | Frette Italian sheets, down comforters, minibar, in-room safe

Junior Suite, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Separate bedroom
Frette Italian linens
  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
Frette Italian linens
  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Separate bedroom
  • 818 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Japanese style room with up to 5 futons)

Suite (Japanese style room with up to 5 futons) | Frette Italian sheets, down comforters, minibar, in-room safe

Suite (Japanese style room with up to 5 futons)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
  • 828 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Superior Room, 1 King bed

Superior Room, 1 King bed | Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
Frette Italian linens
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin beds

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Separate bedroom
  • 818 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
Frette Italian linens
  • 553 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (High Floor)

Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 2 Twin beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
Frette Italian linens
  • 462 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
Frette Italian linens
  • 553 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 2 Twin beds (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin beds (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds (Club Level)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
  • 818 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Queen Beds (High Floor)

Junior Suite, 2 Queen Beds (High Floor) | Frette Italian sheets, down comforters, minibar, in-room safe

Junior Suite, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Separate bedroom
Frette Italian linens
  • 689 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 553 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed (Club Level)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
  • 818 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Club Level)

Frette Italian sheets, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Separate bedroom
  • 689 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin beds

Superior Room, 2 Twin beds | Frette Italian sheets, down comforters, minibar, in-room safe

Superior Room, 2 Twin beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Plasma TV
Pillow menu
Blackout drapes/curtains
Frette Italian linens
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001

What's nearby

  • Osaka Station City - 8 min walk - 0.5 miles
  • Grand Front Osaka Mall - 9 min walk - 0.5 miles
  • Dotonbori - 5 min drive - 2.8 miles
  • Osaka Castle - 6 min drive - 3.4 miles
  • Universal Studios Japan - 8 min drive - 4.4 miles

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Osaka Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 50 min drive

Restaurants

  • ‪スプレンディード - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪屋上バー bee - ‬1 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪丸福珈琲店・ ハービスPLAZA店 - ‬2 min walk

About this property

The Ritz-Carlton, Osaka

Luxury hotel near Dotonbori
Located close to Osaka Castle, The Ritz-Carlton, Osaka provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a massage, a facial, or reflexology at The Ritz-Carlton Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and French cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Massage treatment rooms, wedding services, and a gift shop
  • Meeting rooms, concierge services, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 291 rooms boast comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with bidets and free toiletries
  • 55-inch plasma TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,100 per night)
  • Valet parking on site (JPY 5,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Hanagatami
  • La Baie
  • Splendido
  • The Bar
  • Xiang Tao

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 37 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5500 for adults and JPY 2750 for children
  • Self parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

Frequently asked questions

Does The Ritz-Carlton, Osaka have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Osaka?

As of May 2, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Osaka on May 8, 2025 start from $550.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Osaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Osaka?

Self parking is available for JPY 2100 per night. Valet parking is available for JPY 5400 per day.

What time is check-in at The Ritz-Carlton, Osaka?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Osaka?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Osaka located?

Located in Umeda, this luxury hotel is 2.5 mi (4 km) from Dotonbori and 2.7 mi (4.4 km) from Osaka Castle. Universal Studios Japan and Osaka Aquarium Kaiyukan are also within 6 mi (10 km). Nishi-Umieda Station is only a 5-minute walk and Fukushima Station is 6 minutes.

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The Ritz-Carlton, Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1000 reviews
Rating 8 - Good. 161 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tae Hwan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing stay from the moment we were picked up at the airport. Would stay here any time
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Service & Comfort

The hotel staff were outstanding First class service. Great breakfast and luxurious room Classic style and design yes and not my usual choice but this was just the best hotel around. Go there!
Stayed 3 nights in Jan 2025

10/10 Excellent

xuchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our short stay was impressive, starting with the staff service, the spacious room with a lot of amenities, the spectacular view of the city, and many choice restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very elegant hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate room. Exemplary service.
Stayed 2 nights in Jan 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, ggood service and well located
Stayed 5 nights in Oct 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 6 nights in Nov 2024

8/10 Good

LIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby interior was beautiful, full of Christmas decoration. It reminds me of childhood of Christmas.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond on every little detail
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, staff attentive and friendly, breakfast buffet amazing and the room lovely. Great location for exploring as only a short walk to the station.
Stayed 7 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. A classic
Stayed 4 nights in Sep 2024

10/10 Excellent

anshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Connected to the subway at the main stations and was easy to go everywhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sang Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Thus hotel has 4 superb restaurant(Japanese, French, Chinese and Italian). Also, lobby lounge afternoon tea is great option for relax. It has small spa but clean and hot spring level water! Best and professional staff, especially at lobby lounge!
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff! We always enjoy our stay at the Rotz Carlton.
Stayed 2 nights in Nov 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast ever in all the ritz properties that i stayed
Stayed 2 nights in Feb 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel. Everything is top end. Staff are amazing and helpful. What you would expect from a Japanese 5* hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience we have ever had. Everything was perfect!
Stayed 2 nights in May 2024

10/10 Excellent

Janis

Excellent costumer service!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.. If only they had more vegetarian food options would have been awesome.
Stayed 7 nights in Dec 2023

10/10 Excellent

rupinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior service, very friendly and helpful staff. Excellent restaurants on site
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 1 night in Jun 2024