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Collection O Hotel Del Portal, Puebla

3.5 star property
Colonial hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Collection O Hotel Del Portal, Puebla

Standard With View | In-room safe, desk, soundproofing, iron/ironing board
Reception
In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area
Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior With View

In-room safe, desk, soundproofing, iron/ironing board

Superior With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

In-room safe, desk, soundproofing, iron/ironing board

Superior

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Beds

Standard Two Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Two Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Three beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Three beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard With View

In-room safe, desk, soundproofing, iron/ironing board

Standard With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Single Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple

In-room safe, desk, soundproofing, iron/ironing board

Standard Triple

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 132 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard

In-room safe, desk, soundproofing, iron/ironing board

Standard

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Beds With View

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Beds With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Single Beds With View

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Single Beds With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 110 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Standard

  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Double Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Single Room Standard

  • Sleeps 1

View all photos for Triple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Triple Room Standard

  • Sleeps 3

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Standard

  • Sleeps 4

View all photos for Triple Room Standard

Exterior

Triple Room Standard

  • Sleeps 3

View all photos for Double Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Double Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Single Room Standard

  • Sleeps 1

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About the neighborhood

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 miles
  • Puebla Cathedral - 6 min walk - 0.4 miles
  • Puebla Convention Center - 8 min walk - 0.5 miles
  • Centro Expositor - 7 min drive - 2.7 miles
  • Angelopolis Commercial Center - 9 min drive - 3.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 40 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪Café & Tocino - ‬1 min walk

About this property

Collection O Hotel Del Portal, Puebla

Hotel near Zócalo de Puebla
Puebla Cathedral is located near Collection O Hotel Del Portal, Puebla, which provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine family restaurant, LA NOGADA, offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A front-desk safe, an elevator, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and a porter/bellhop
  • A computer station, a banquet hall, and a 24-hour front desk
Room features
All 90 rooms boast comforts such as laptop-compatible safes, as well as perks like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, fans, and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 120 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 120 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel del Portal
Hotel del Portal Puebla
Collection O Portal, Puebla
Collection O Hotel Del Portal
Collection O Hotel Del Portal Puebla
Collection O Hotel Del Portal, Puebla Hotel
Collection O Hotel Del Portal, Puebla Puebla
Collection O Hotel Del Portal, Puebla Hotel Puebla

Frequently asked questions

Is Collection O Hotel Del Portal, Puebla pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Collection O Hotel Del Portal, Puebla?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Collection O Hotel Del Portal, Puebla on May 4, 2025 start from $25.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Collection O Hotel Del Portal, Puebla?

Check-in begins at 3:00 PM.

What time is check-out at Collection O Hotel Del Portal, Puebla?

Check-out is at noon.

Where is Collection O Hotel Del Portal, Puebla located?

Located in Puebla Historic Center, this hotel is steps from Zócalo de Puebla and Puebla Cathedral. Iglesia de la Compañía and Poblano de Arte Virreinal Museum are just steps away. Puebla–Cholula Tourist Train Terminal is 24 minutes by foot.

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Collection O Hotel Del Portal, Puebla Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 338 out of 850 reviews
Rating 8 - Good. 275 out of 850 reviews
Rating 6 - Okay. 126 out of 850 reviews
Rating 4 - Poor. 60 out of 850 reviews
Rating 2 - Terrible. 51 out of 850 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
it was a very convenient location to Central
Stayed 5 nights in Mar 2025

8/10 Good

Norma

Great location.. the hotel is a historic building so it needs some upgrades but overall we had a pleasant stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the hart off Puebla you can walk everywhere from A lot off places to visit nearby
Stayed 1 night in Feb 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed her a couple of times and staff is always very pleasant and helpful. Property is conveniently in the center of Puebla with a walkable park. I love staying here with my family.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great, i stayed here in the past and it was great that's i choosed it again cause customer service has always been great
Stayed 4 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecelente
Stayed 2 nights in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was pretty great for my family and I. The staff was super helpful. It was a great stay. The building itself is old and very nicely kept. What could've made it better was an a/c but we had a fan in the room, it doubles as white noise to sleep 😴 🙂
Stayed 1 night in Apr 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, a little old and low ceilings Is noisy due to location but gets quieter after 1am
Stayed 1 night in Apr 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place is amazingthanks to all the staff very friendly 💕
Stayed 3 nights in Oct 2024

8/10 Good

Yong Nicholas

Liked: Cleanliness
Great location. But the place definitely shows its age, and wear and tear. Staff couldn’t seem to care less.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very well
Stayed 1 night in Feb 2025

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the places I wanted to visit in the Historic Centre
Stayed 1 night in Nov 2024

10/10 Excellent

Ángel

Liked: Cleanliness, amenities
Every thing its very good
Stayed 1 night in Feb 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😍
Stayed 1 night in Mar 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the area is really good
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is less than a half block walk from what most everybody goes there to see, the zocalo and the cathedral. With that half block walk, you get a very nich hotel room at half the cost of other hotels directly in front of the zocalo. Most of the hotels in this area are old hotels. This hotel is not exception. Given that, I enjoy staying in a historic area and a historic hotel. Even though old, it still has been updated with modern day conviences.
Stayed 2 nights in Mar 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location/Price
Stayed 1 night in Dec 2024

6/10 Okay

emilio

Good
Stayed 2 nights in Feb 2025

10/10 Excellent

mascraft

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Rovin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests should have a slipper for moving around in the room, tiles are very cold. Otherwise it is a pleasant stay.
Stayed 3 nights in Oct 2024