Hôtel Palace Royal

4.0 star property
Hotel with a fitness center, near Château Frontenac

Choose dates to view prices

Photo gallery for Hôtel Palace Royal

Interior detail
Signature Room, 1 Queen bed and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Lobby
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Room options

Available filters for rooms
Showing 18 of 18 rooms

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - double
Memory foam bed
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Blackout drapes/curtains
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - unspecified
Memory foam bed
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Sofa bed
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Sofa bed
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Interior

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - double
Memory foam bed
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - double
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the neighborhood

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.2 miles
  • Quebec City Town Hall - 9 min walk - 0.5 miles
  • Château Frontenac - 12 min walk - 0.7 miles
  • Quartier Petit Champlain - 14 min walk - 0.7 miles
  • Quebec Cruise Terminal - 17 min walk - 0.9 miles

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Upscale hotel near Quebec City Convention Center
Located close to Château Frontenac and Quebec Cruise Terminal, Hôtel Palace Royal provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner, and kids' meals. Free wired internet and a business center are available to all guests.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A front-desk safe, multilingual staff, and a computer station
  • A vending machine, wedding services, and smoke-free premises
  • Guest reviews give top marks for the dining options, helpful staff, and proximity to shopping
Room features
All 234 rooms include comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Palace Royal?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on May 11, 2025 start from $121.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Palace Royal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Palace Royal?

Self parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Palace Royal located?

Located in Old Quebec, this hotel is within a 5-minute walk of Saint-Jean Street and Quebec City Convention Center. Château Frontenac and Quebec City Town Hall are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

Hôtel Palace Royal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1482 out of 2912 reviews
Rating 8 - Good. 868 out of 2912 reviews
Rating 6 - Okay. 321 out of 2912 reviews
Rating 4 - Poor. 142 out of 2912 reviews
Rating 2 - Terrible. 99 out of 2912 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025

6/10 Okay

Rémi

Liked: Cleanliness
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Comfy beds with a really nice street view.
Stayed 3 nights in Apr 2025

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exatly as expected and advertized.
Stayed 1 night in Apr 2025

8/10 Good

kim

Liked: Amenities
Spacious room Nice pool area
Stayed 1 night in Apr 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location, the rooms, pool area etc. Thencoffee on the room is delicious too.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely the perfect spot for vacation in Quebec. On site parking for a fee but really only needed car once. Everything is walkable from quaint shops to great restaurants and tours. Highly recommend this location and a trip to beautiful Quebec
Stayed 3 nights in Apr 2025

10/10 Excellent

Shari-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the inside balconies and music in the garden/pool area on the Friday night. Love the extra living area in the rooms. Have stayed here quite a few times and will definitely do so again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Staff & service, amenities, property conditions & facilities
Everything was fantastic. Pool area was a little too loud and busy, but other than that, no complaints!
Stayed 1 night in Apr 2025

10/10 Excellent

devanshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property….with good ambience….had a great time with friends….clean rooms too
Stayed 2 nights in Mar 2025

8/10 Good

suzie

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite
Stayed 4 nights in Apr 2025

10/10 Excellent

Hatmane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family we enjoyed staying at this hotel the indoor balcony is a big plus the kids enjoyed the pool while we was able to watch them from our balcony the beds where very comfortable I never felt mulch cleaner than staying at this hotel and very close to everything it’s in a very good place close to everything if you visit Quebec please make sure to stop by at the Italian restaurant “Parmesan” delicious food. Thank you Quebec and Hotel Palace Royal for good memories ❤️
Stayed 3 nights in Apr 2025

8/10 Good

Navneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the heart of the old city downtown. Most of places are at walkable distance. Hotel staff is friendly. Pool is nice with balcony views. Performances in the evening were bonus.
Stayed 2 nights in Apr 2025

8/10 Good

William

Liked: Amenities
Loved the inside balcony and pool/ hot tub. Great location very close to old town.
Stayed 5 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located, walking distance to old québec.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service!
Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 2 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
All around good hotel, fabulous location but a little older.
Stayed 2 nights in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location into the city
Stayed 1 night in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
The parking garage was the worst part of our stay. It was not easy to drive in/out and it made our car very dirty and dusty. The staff was very helpful and friendly.
Stayed 2 nights in Apr 2025

6/10 Okay

C

Liked: Cleanliness
Great location
Stayed 3 nights in Feb 2025