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Grupotel Orquidea

4.0 star property
Family-friendly hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Grupotel Orquidea

Exterior
In-room safe, desk, free WiFi, bed sheets
Balcony view
On the beach, black sand, beach volleyball
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • Bahía Feliz - 10 min walk - 0.5 miles
  • San Agustin Beach - 10 min drive - 2.4 miles
  • Yumbo Shopping Center - 12 min drive - 4.9 miles
  • English Beach - 13 min drive - 6.0 miles
  • Maspalomas Dunes - 14 min drive - 5.9 miles

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

Upscale family-friendly hotel near San Agustin Beach
Take advantage of a terrace, a coffee shop/cafe, and a garden at Grupotel Orquidea. With amenities like a black sand beach and beach volleyball, this hotel is the perfect place to soak up the sun. Treat yourself to a manicure/pedicure, a sports massage, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
Additional perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • An elevator, a 24-hour front desk, and 2 meeting rooms
  • Massage treatment rooms, ATM/banking services, and a front-desk safe
  • A banquet hall, smoke-free premises, and a billiards/pool table
Room features
All 255 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

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  • All inclusive
  • Kitchen
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

Does Grupotel Orquidea have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at Grupotel Orquidea?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Grupotel Orquidea on May 11, 2025 start from $116.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Orquidea pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Grupotel Orquidea?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grupotel Orquidea?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Orquidea?

Some rate plans available at this hotel are all-inclusive.

Where is Grupotel Orquidea located?

Nestled on the beach, this Bahia Feliz hotel is within a 15-minute walk of Bahía Feliz and Las Palmas Beaches. El Aguila Beach and Playa El Pirata are also within 2 mi (3 km).

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Grupotel Orquidea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 116 reviews
Rating 8 - Good. 45 out of 116 reviews
Rating 6 - Okay. 11 out of 116 reviews
Rating 4 - Poor. 0 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

AnnaMaria

Liked: Cleanliness, staff & service, property conditions & facilities
❤️
Stayed 3 nights in Mar 2025

8/10 Good

Muzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Stayed 5 nights in Jan 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family orientated. Entertainment was excellent. Room maintenance was very efficient when there was an issue. Negative aspect, dietary requirements of gluten and lactose intolerance, no choice cf fresh cakes or pastries available.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
Stayed 4 nights in Jan 2025

8/10 Good

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the swiming poll too crowd; too many thing s to eat, I would prefer less choice but better quality
Stayed 7 nights in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Mariell carmen

Liked: Property conditions & facilities

Family with kids 3 and 5 year

Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Stayed 7 nights in Oct 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal maravilloso. Super preparado para familias
Stayed 7 nights in Mar 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Vanja

Liked: Cleanliness, property conditions & facilities
Vi overnattet i 11 etg og hadde bestillt havutsikt. Gelenderet på terrassen var så høyt og helt tett, så vi så svært lite. Kun når vi sto. Vi hadde gledet oss til å sitte ute å se utover havet. Personalet i resepsjonen ga ulike beskjeder når vi spurte om regler for å kjøpe måltider på hotellet. Personalet på spaet var lite hyggelige. Vi syntes det var rart at vi ikke kunne ta ungdommen med på spa og treningsrom når han var 14 år og gikk i følge med foreldre.
Stayed 8 nights in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet ist einfach toll, Zimmer und Betten sind sehr komfortabel und das Personal ist super nett! Ich empfehle auf jeden Fall weiter.
Stayed 11 nights in Feb 2025

8/10 Good

Mathias Fribo

Stayed 7 nights in Jan 2025

8/10 Good

Mohammad Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Maria Jose

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel mit vielen Freizeitmöglichkeiten; mehrere Pools, Bars, Restaurant, etc. Zu empfehlen für Reisende mit Kindern oder auch andere Urlauber. Sollten wir nochmals die Kanaren buchen, dann wieder hier!
Stayed 4 nights in Jan 2025

8/10 Good

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

8/10 Good

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Iratxe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha sido una experiencia maravillosa
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025