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The Phoenix Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Bill Graham Civic Auditorium

Choose dates to view prices

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
42-inch flat-screen TV with cable channels, TV, iPod dock
Property entrance
Exterior
Fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

Highlights

Heating
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

Highlights

Heating
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
601 Eddy St, San Francisco, CA, 94109

What's nearby

  • Bill Graham Civic Auditorium - 7 min walk - 0.4 miles
  • Union Square - 17 min walk - 0.9 miles
  • Moscone Convention Center - 4 min drive - 1.6 miles
  • Lombard Street - 4 min drive - 1.7 miles
  • Oracle Park - 5 min drive - 2.1 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Philz Coffee - ‬3 min walk
  • ‪Tu Kim Coffee Shop - ‬5 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Outta Sight Pizza - ‬2 min walk
  • ‪Emperor Norton's Boozeland - ‬2 min walk

About this property

The Phoenix Hotel

Hotel near Bill Graham Civic Auditorium
Located close to Union Square and Moscone Convention Center, The Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and a water dispenser
  • Luggage storage, outdoor furniture, and a vending machine
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the pool and helpful staff
Room features
All guestrooms at The Phoenix Hotel boast perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at The Phoenix Hotel?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on May 2, 2025 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Phoenix Hotel?

Self parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Van Ness Avenue and Bill Graham Civic Auditorium. Union Square and San Francisco Museum of Modern Art are also within 1 mi (2 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Staff & service, amenities, property conditions & facilities
Super sick place. Will stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in SAN FRANSISCO, I defiantly will stay here again
Stayed 1 night in Apr 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was decent for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly welcoming, Orlando was super helpful and friendly. The property was clean and the room was nice. Plenty of pillows and the bed was comfortable!
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fast, easy and friendly check in. It has a vintage charm, big patio w/table and chairs to relax or hang out. awesome heated pool and a parking lot. friendly staff, a small vending area and free coffee and tea
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was excellent, clean, the staff at the front desk was top notch and helpful for our first time in the Bay Area. Although the area around the hotel could be described as Skidrow, dont recommended walking around at night.
Stayed 1 night in Apr 2025

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good. Will stay here every time I'm downtown in the Bay area
Stayed 2 nights in Nov 2024

10/10 Excellent

holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying at this hotel for 22 years and it’s always the best! En suite bathrooms, very heated pool, friendly service, safe, clean, and cool.
Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Robert set the tone when we first checked in and it was great. We only stayed for one night be we will definitely be back asap.
Stayed 1 night in Feb 2025

10/10 Excellent

Hunter Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this property. The staff was amazing and very attentive.
Stayed 6 nights in Dec 2024

6/10 Okay

ISIDRO

Liked: Staff & service
The most original mid century modern hotel I've seen in years.... It's an oasis in the middle of SF Tenderloin Out of the novelty, if you love mid-century modern and you're in the San Francisco Bay Area not looking to travel to Palm Springs this is an amazing mid-century modern structure beautiful not well kept but it's just amazing. Book one or two days at least. It has a Santa Cruz vibe very hippie ish look... Ultimately the price is so incredibly inexpensive it's worth it to just go spend the night or two and experienced mid-century modern.
Stayed 7 nights in Apr 2025

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely oasis in the middle of SF. Can’t miss the heated pool!
Stayed 1 night in Jan 2025

6/10 Okay

Khang

Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk staffs were excellent, helpful, and very knowledgeable about the city!
Stayed 2 nights in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tenderloin gem! Had never stayed here before and didn't realize where it was located when I booked the hotel; however, I needed to be close to the courthouse. Like Cheers, every member of the staff took the time to know our names, give history about the area, and went out of their way to be of service and friendly. The only thing that I am disappointed about is the restaurant was closed while we were there. Despite its closure, we were permitted to take a tour of it and it is amazing! There is the most insane vinyl collection that lines the walls, overlooks the pool, and has multiple bars. This location has a retro feel that is a vibe all on its own. I will be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Easy to park. Clean and welcoming.
Stayed 1 night in Feb 2025

2/10 Terrible

Ezequiel

Not coming back
Stayed 2 nights in Apr 2025

10/10 Excellent

Rindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a Return Trip

The staff is very friendly, professional and helpful. They gave recommendations for places to eat, and I felt safe throughout my stay. The room was clean and so cozy on arrival.
Stayed 1 night in Jan 2025

8/10 Good

Mersadie

Liked: Staff & service, amenities
Disliked: Cleanliness
Loved the staff just the room was dirty doors weren't clean and hair in the shower that wasn't mine 😅
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
While the hotel is not in the safest part of SF, I never felt unsafe and it is certainly a great central location with access to all the tourist spots you want to visit. As with all big cities, keep your head up and whits about you while walking around. The staff at Phoenix were amazing! Super accommodating and so welcoming. Shout out especially to James. My only “complaint” is wishing there was a mini fridge in the room. We had some amazing meals with leftovers I would have liked to enjoy. My guess is it has to do with electrical capacity given the age of the property as a renovated retro hotel. Overall it was great, and I would definitely stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thuy Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, has great history, the receptionist was so friendly, helpful, well traveled and knowledgeable. The location is convenient to walk to any other parts of the city. Would definitely recommend and will come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was special and unique. The front desk clerks at night and in the morning were kind and helpful. The atmosphere was fun and upbeat. I cannot recommend enough
Stayed 1 night in Feb 2025

10/10 Excellent

Anamarie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice option for needing a place to stay after an event at Bill Graham. Decor, staff, and courtyard are great!
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My very favorite place to stay whenever I'm in the city. The Tenderloin isn't exactly tourist central but that's what makes it so brilliant, with excellent little Asian restaurants and the friendliest little dive bars, not to mention easy access to everywhere via public transit. And The Phoenix is an oasis right in the middle of it all, with that lovely courtyard that feels like you've stepped back in time to a San Francisco of another era altogether.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Phoenix. Great crew. Great place to hang.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with neighberhood eats and friendly staff.
Stayed 4 nights in Nov 2024