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Hotel Nena

3.5 star property
Adults-only hotel with free breakfast and free valet parking

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Photo gallery for Hotel Nena

Free daily full breakfast
Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi
Premier Room, 2 Bedrooms | Terrace/patio
Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas, pool umbrellas
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Premier Room, 2 Bedrooms

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private pool
Air conditioning
Connecting rooms available
  • City view
  • 1711 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Allende Garden - 2 min walk - 0.2 miles
  • San Miguel de Allende Historical Museum - 4 min walk - 0.2 miles
  • Church of San Miguel Arcángel - 4 min walk - 0.3 miles
  • Juarez Park - 10 min walk - 0.5 miles
  • Fábrica La Aurora - 16 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive

Restaurants

  • ‪San Agustín - ‬1 min walk
  • ‪La Coronela - ‬2 min walk
  • ‪Los Milagros - ‬3 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬3 min walk
  • ‪FATIMA 7 Rooftop - ‬1 min walk

About this property

Hotel Nena

Hotel near Allende Garden
Located close to Temple of San Francisco and Ignacio Ramírez Market, Hotel Nena provides free full breakfast, a terrace, and a fireplace in the lobby. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with free cabanas and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and tour/ticket assistance
  • A 24-hour front desk, luggage storage, and concierge services
  • Guest reviews say great things the dining options, breakfast, and helpful staff
Room features
All guestrooms at Hotel Nena boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 46-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

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The price is $265
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 1000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Frequently asked questions

Does Hotel Nena have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Hotel Nena?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Nena on May 6, 2025 start from $205.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Nena pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 lbs per pet. There's a fee of MXN 1000 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Nena?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Nena?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Nena?

Check-out is at noon.

Does Hotel Nena provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 3800 per vehicle applies.

Where is Hotel Nena located?

Located in Zona Centro, this hotel is steps from Temple of San Francisco and Allende Garden. San Miguel de Allende Historical Museum and Ignacio Ramírez Market are also within 5 minutes.

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Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 310 out of 384 reviews
Rating 8 - Good. 59 out of 384 reviews
Rating 6 - Okay. 10 out of 384 reviews
Rating 4 - Poor. 4 out of 384 reviews
Rating 2 - Terrible. 1 out of 384 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The service staff is excellent. Our room was not what we expected but the upgrade was easy and just beyond fantastic. The restaurant on site was delicious. It was a perfect visit.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Eva D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was literally a perfect experience. The hotel staff was very warm and carrying in attentive. The room was awesome. It was close to everything. I would stay there again without a doubt
Stayed 5 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Gret location Capable staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent and so was all their help
Stayed 4 nights in Feb 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP benefits included champagne upon arrival, speciality chocolates, free breakfast, front staff arranged for tours, transportation from Mexico City and also to Querataro Airport. This hotel is 5 stars in our opinion.
Stayed 4 nights in Mar 2025

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nena was the perfect spot to stay during our recent trip to San Miguel de Allende. The hotel is beautiful, historical; and the staff most attentive. The location couldn’t be better. We’re looking forward to returning soon.
Stayed 9 nights in Feb 2025

10/10 Excellent

Milko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location. Prime!! Will definitely come back to Hotel Nena.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly, accommodating staff. Restaurant La Dona was excellent.
Stayed 6 nights in Jan 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property centrally located in a magical city... Everything about SMA and Hotel Nena within it was/has been nothing short of wonderful. 10 out of 10---would absolutely recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the BEST hotel option-walkable to city center and excellent staff. The breakfast was sooooo good and people were so friendly. My partner had the BEST sleep ever in this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lewis Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, staff and breakfast! The staff was super friendly and attentive
Stayed 7 nights in Nov 2024

10/10 Excellent

Robert Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Excellent restaurant. Rooftop is great! Very very clean.
Stayed 5 nights in Jan 2025

10/10 Excellent

Emmanuel

Liked: Staff & service, property conditions & facilities
Exelent
Stayed 4 nights in Feb 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel great staff
Stayed 3 nights in Sep 2024

8/10 Good

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodeled older property Pretty exposed stone and lovely people working there. The rooms have no windows and are dark and in need of some repairs mostly in the bathrooms like the cabinets
Stayed 3 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the property is conveniently located, excelente value, comfortable and the bar and restaurant onsite are great!!
Stayed 1 night in Sep 2024

6/10 Okay

joseph

Disliked: Amenities
avg. is best description. staff indifferent, amenities non-existent.
Stayed 10 nights in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in the heart of San Miguel de Allende, this hotel offered an ideal base for exploring the city's colorful streets and historic sites. The staff consistently demonstrated warm hospitality, with attentive service that made us feel genuinely welcome throughout our stay. Our room was impeccably clean and conveniently located beside the pool area. While there was some ambient noise in the evenings, it consistently quieted down by 10pm, and our portable sound machine effectively masked any remaining sounds, ensuring peaceful nights. The property features an excellent on-site restaurant, La Doña de San Miguel, which served delicious breakfast and lunch options on the ground floor. The restaurant's rooftop space was a particular highlight, offering breathtaking panoramic views that created the perfect setting for watching the sunset over the city's distinctive skyline. We would definitely choose this hotel again for its prime location, friendly service, and overall excellent value.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great unique hotel😄 Breakfast was delicious! Everything 5 to 6 minute walk.Staff very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff really friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service !
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel within walkable distance of the central square.
Stayed 2 nights in Jun 2024

10/10 Excellent

amy j.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and great food! Grateful
Stayed 3 nights in Sep 2024

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a great location. Staff was courteous and professional
Stayed 2 nights in Jul 2024