8.6/10 Excellent! (1,004 reviews)
We saw a play inside the hotel at the SF Playhouse and it was fun to stay over night in the same venue as the play. The lobby is vintage SF and pleasant. There was only one working elevator and it was old and slow, so there were lines that took awhile to get up and own from our floor. Our room was clean but very small. There was nobody else on our floor, so it was quiet. But we wondered why we were given such a small room considering no other guests were up there. It was in a separate little nook, and seemed like half a room. Even the sink in our bathroom was oddly short (it would be good for someone less than 5ft tall). When we went down to the lobby for complementary coffee/tea and madeleines, almost nothing remained at 0915am. I did get a trickle of coffee, but no more hot water for tea and no madeleines remained. Empty containers. Overall a "meh" experience. We will not stay there again, but we will keep seeing plays there.
Reviewed on Apr 29, 2025