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Gran Hotel Diligencias

4.0 star property
Hotel with a full-service spa, steps from Veracruz Cathedral

Choose dates to view prices

Photo gallery for Gran Hotel Diligencias

Outdoor pool
View from property
Lobby
Master Suite | Premium bedding, down comforters, in-room safe, desk
Master Suite | Living room | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, desk

Master Suite

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 684 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
Designer toiletries
Private bathroom
  • 684 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, in-room safe, desk

Standard Single Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.1 miles
  • Veracruz Cathedral - 1 min walk - 0.1 miles
  • Veracruz Harbour - 4 min walk - 0.3 miles
  • Carranza Lighthouse - 8 min walk - 0.5 miles
  • San Juan de Ulua Castle - 11 min drive - 5.4 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

Upscale hotel near Veracruz Cathedral
Located close to Flea Market and City Museum, Gran Hotel Diligencias provides a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to a hot stone massage, a body treatment, or a facial at SPA TRIDOSHA, the onsite spa. The on-site Spanish cuisine restaurant, Mariscos Villarica, serves lunch. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and a 24-hour front desk
  • Meeting rooms, a front-desk safe, and an elevator
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 121 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Similar properties

Front of property - evening/night

Veracruz Centro Histórico

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,003 reviews
The price is $65
includes taxes & fees
$54 per night
May 13 - May 14
Veracruz Centro Histórico

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Does Gran Hotel Diligencias have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Gran Hotel Diligencias?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on May 23, 2025 start from $51.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Diligencias pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel Diligencias?

Self parking and valet parking are free at this property.

What time is check-in at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gran Hotel Diligencias?

Check-out is at 1 PM.

Does Gran Hotel Diligencias provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel Diligencias located?

Located in Malecon, this spa hotel is within a 5-minute walk of Veracruz Cathedral, Veracruz Harbour, and Flea Market. City Museum and Carranza Lighthouse are also within 10 minutes. Veracruz Central Station is 8 minutes by foot.

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Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1007 reviews
Rating 8 - Good. 243 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and eat and the amenities.
Stayed 6 nights in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Apr 2025

8/10 Good

ana Rosa

Liked: Staff & service
Great location, friendly staff, good dinning options, shopping options inside of the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was kept very clean, the staff was very helpful with anything I needed. The area was very central to a lot of the festivities going on for the holiday week I was there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, music till the morning. Nice place in front of the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

RICARDO ADAN CRUZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near many places to eat and shop.
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and beautiful. I've stayed at this hotel on every visit to this beautiful city. The shower is very slow, apparently it was remodeled
Stayed 1 night in Mar 2025

8/10 Good

Constantino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has a great buffet! A nice bar with live music every weekend! Great location!
Stayed 6 nights in Jan 2025

10/10 Excellent

juan carlos perez san

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Very close to the historic district, the square in front of the hotel is a local hub for live music and dancing
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and there is a lot activities around the area, hotel excellent service very nice people
Stayed 5 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely loved the hotel and the location. It is directly in front of the main central plaza Zocalo. The rooms are a bit outdated but it’s fine because it is literally a 200 year old hotel. The staff is very accommodating and kind. The lobby is always air conditioned and clean. The cleaning staff is quick and restock everything welll. It is definitely a go back hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Eddy

Liked: Staff & service
Avery neal of Zocalo
Stayed 5 nights in Mar 2025

8/10 Good

Wilhelmus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Jan 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell boy was extraordinary
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place. Staff was amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Carl

Liked: Staff & service, property conditions & facilities
Great service, convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

sonia

Liked: Staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Dec 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
You can walk to pretty much everything!
Stayed 6 nights in Sep 2024